Terms of Service

Your agreement with us

SOCIAL ROCKET PERMITS ACCESS TO THE SITE SUBJECT TO THESE TERMS AND CONDITIONS. PLEASE READ THESE TERMS CAREFULLY. BY USING OUR WEBSITE YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

This agreement is between you and Social Rocket, a California partnership (“Social Rocket”). You do not need to take any action to accept these Terms, but you must accept the Terms if you wish to exercise the rights granted herein, and your access to or use of the Site shall be deemed your assent to these Terms. If you do not agree with these Terms, then you are not entitled to use our Site. If you are agreeing to these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity, its affiliates, and all users who access the Site to these Terms and, in which case the terms “you” or “your” shall refer to such entity, its affiliates, and users associated with it. If you do not have such authority, or if you do not agree with these Terms, you may not use the Site. The site provided by Social Rocket, including but not limited to that located at https://wpsocialrocket.com/ collectively, together with all subdomains thereof, and any information, Content, and Services as defined herein (the Site) may include but is not limited to information created by Social Rocket, offered by Social Rocket, data collected from public sources, content from or contributed by third parties, you, or the users of the Site. Unless otherwise agreed in writing with Social Rocket, your use of the Site will be subject to, at a minimum, the terms and conditions set forth herein. These are referred to as the “Master Terms.” In addition, your use of any Site or Content, Information, or Service, as defined below, may also be subject to the terms of any legal notice applicable to same, in addition to the Master Terms. The Master Terms, together with any Additional Terms, form a binding legal agreement between you and Social Rocket. The Master Terms and such Additional Terms, as applicable, are hereinafter collectively referred to as the “Terms.”

Social Rocket reserves the right to change these Terms without notice. The most current version of the Terms can be reviewed by clicking on the link or links on our Site. Please check these Terms periodically to see whether they have changed. If you use the Sites after we post revised Terms, you accept such changes.

Accessing the Site and using the Content

A. Conditioned upon your compliance with the Terms, Social Rocket grants you a limited, personal, non-transferrable, non-sublicensable, revocable licenses to: 1. Access and use the Site in the manner presented by Social Rocket and; 2. Access and use the Social Rocket services offered within the Site (“Products”) only in the manner expressly permitted by Social Rocket. Except for this very limited license, Social Rocket does not convey any interest in or to the Products, information or data available via the Products, Content, Services, Website, or any other Social Rocket property by permitting you to access the Website. Except to the extent required by law or as expressly provided herein, none of the Content and/or information may be reverse-engineered, modified, reproduced, republished, translated into any language or computer language, retransmitted in any form, or by any means, resold, or redistributed without the prior written consent of Social Rocket. You may not make, sell, offer for sale, modify, reproduce, display, publicly perform, import, distribute, retransmit, or otherwise use the Content in any way without our permission.

B. Social Rocket does not intend for the Site to be used by anyone under the age of 13. You certify that you are the age of majority in your jurisdiction or are over 13 years old and using the Site with the express consent of your parent or legal guardian. You agree not to post or contribute any personal information, such as name, address, telephone number, or email address of any person under the age of 13 to the Site.

C. There may be times when the Site is not available, and Social Rocket reserves the right to interrupt, discontinue, modify, limit, and/or suspend the Sites or the storage and availability of any Content for any or no reason, including material contributed by you. You agree that Social Rocket will not be liable to you for any such change to the Site or Content.

C. You may not access the Site through any automated mechanism, including but not limited to automated visits to the Site, automated queries, automated edits or actions, or any other programmatic access. All Content offered by the Site is the property of Social Rocket or third parties and is protected by copyright laws, including protection as a collective work or compilation under the copyright laws of the United States and other countries.

D. If you download executable software from the Site, the software and other materials accompanying the software (“Software”) is licensed to you by Social Rocket under the terms of any associated end user license agreement. Social Rocket does not transfer title to the Software to you. Social Rocket or third party licensors retain full and complete title to the Software, and all intellectual property rights embodied in it. You may not redistribute, sell, decompile, reverse engineer or disassemble the Software.

E. Content explicitly licensed to you by Social Rocket under the GNU General Public License (“GPL”) shall be governed by that license unless otherwise marked. The text of the GPL license is found at https://www.gnu.org/licenses/gpl-3.0.en.html and is hereby incorporated into these Terms by reference, and you agree that you will follow the attribution requirements of the GPL license where applicable. You will ensure that any such use of Content includes a visual display or otherwise indicates the source of the Content as originating from the Site supplying the Content. This indication may be through an unobtrusive text string and/or use of a logo with the name of the Site or some other unobtrusive but clear visual indication. You will include near to or as a part of any such internet use of the Content, a hyperlink to the location within the Sites that presents the Content. Some Content may be offered by the Site under the terms of a copyright license accompanying that Content. In such cases, you may use this Content under the terms of its license, and you are responsible for such use. You agree to abide by the license, obligations, and restrictions of any Content that you access through the Site. In some cases, the Site automatically collects data and other material from third party sites and services. Social Rocket may choose not to screen this collected data. You agree that you assume all risks of using such Content, including but not limited to risks arising from its source, ownership, accuracy, completeness, timeliness, suitability for intended purpose, or its reliability. You acknowledge that Social Rocket does not endorse any Content, nor does Social Rocket guarantee that any Content does not infringe the rights of any third party. Under no circumstances is Social Rocket liable for any Content, including but not limited to liabilities from infringement, errors and omissions, or for any loss or damage of any kind from the use of Content posted to, downloaded or linked from, accessed by or otherwise made available from the Sites.

F. The Site may link to material hosted by third parties on independent sites and services on the internet. Social Rocket is not responsible or liable for such material, nor does Social Rocket endorse or sponsor it. Social Rocket has not reviewed the material on such third party sites, and makes no warranties or representations about the material, information, products, or services offered by third parties.

Prohibited Use

A. You agree not to use the Site to: 1. Try to gain unauthorized access to any portion of the Site, or any other systems or networks connected to it, or to any Social Rocket server, or to any of the Content offered on or through the Site by circumventing the Site’s access control measures, either by hacking, password mining or any other means; 2. Take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or Social Rocket’s systems or networks, or any systems or networks connected to the Site or to Social Rocket; 3. Post illegal material or use the Site for illegal activity; 4. Post or use the Site to distribute “junk mail”, “spam”, “chain letters”, “pyramid schemes”, “phishing”, or other unsolicited advertising or promotion, or material without significant value to the community, designed to drive traffic, mask its source or deceive as to authorship, distribute viruses, Trojans, or other malware, or whose purpose is affiliate marketing; 5. Remove, circumvent, disable, damage, or otherwise interfere with features of the Sites that implement security or usage limitations, including those that are part of the Site robots.txt, API limitations, or any other mechanisms; 6. Use any means to damage, deny the use of, or restrict others’ use of the Site; 7. Post deceptive or inaccurate material intended to affect the Site’s analyses and/or search algorithms, “game” reputation or scoring systems that are a part of the Site, or engage in activity on other websites which are automatically accessed by the Site as part of the Site’s normal operation, intended solely to affect the Site’s analyses; 8. Post libelous or defamatory material; Intimidate or harass others; 9. Engage in identity theft or infringe upon the privacy of others, including phishing, posting others’ personally identifying information in your possession, or attempting to use another user’s account; 10. Falsify your identity or misrepresent your affiliation with another person or entity; 11. Post or transmit any software exploits, computer viruses or trojans or software intended to interrupt, disrupt, damage, destroy, or limit the function or access to computer software, hardware, or telecommunications equipment or otherwise interfere with or disrupt other sites on the internet, or Post or transmit any material that is harmful, threatening, offensive, hateful, discriminatory, obscene, contrary to any applicable laws or regulations, or that incites an illegal act. Any of the above usage of the Site or Content, any other violation of these Terms, or any other fraudulent or illegal activity may result in the immediate suspension or termination of your registered user account, and blocking of your access to the Site without notice.

B. Without the express written consent from Social Rocket, you may not and may not authorize another to party to: 1. frame or utilize framing techniques to enclose any portion or aspect of the Site, Content, or the Information; 2. scrape, or actively or dynamically use information or data from the Site; 3. Co-brand with the Site; 4. Link content or information from the Site to another website; 5. Use content or information from the Site in a manner that could cause the impression to a third party that Social Rocket has permitted such use; 6. Use Site content or information or materials that may constitute or be confused as Social Rocket designs, design elements, user interfaces, or copyright protectable works or elements, or; 7. disguise the origin of information transmitted through the Site.

Registered Accounts

A. As a condition to using some features of the Sites, Social Rocket may require you to register for an account, create a user profile, and select a user name and password. You agree to provide Social Rocket with accurate and complete identity information including your email address, and agree to update your identity information promptly if it changes. You agree not to impersonate another person, falsify your identity, use another user’s account, or otherwise take action to gain access to Content to which you do not have the rights to access, or use the Site in any way to which you do not have authorization.

B. You are solely responsible for all activity that takes place under the authorization of your account. You hereby release Social Rocket from any and all liabilities arising from such activity. You are responsible for maintaining the security of your password. You agree to promptly inform Social Rocket if you know or suspect that your account’s password or security has been breached.

C. Social Rocket expressly disclaims any and all liability arising from revocation, cancellation, or suspension of your account for any reason. Your account and registration will terminate immediately upon your breach of any of the Terms. You may terminate your account and participation as a registered user at any time, without notice.

D. Social Rocket respects your right to privacy. Social Rocket will use any personally identifying information collected by the Site in accordance with Social Rocket’s Privacy Policy located at [ wpsocialrocket.com/privacy-policy/]. The servers on which certain personally identifiable information will be collected may be located in the United States or such other jurisdiction as Social Rocket may determine.

Refunds

30-Day Refund Policy

We want you to be satisfied with your purchase. We offer a 30-day refund period for purchases.

In the event that you decide your purchase was not the right decision, contact our support team at help@wpsocialrocket.com within the first 30 days from the date you purchased or renewed and let us know you’d like a refund.

We will NOT provide refunds for purchases made more than 30 days following the date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the software even if you do not install or use the software.

To further clarify, we will not provide refunds after the 30th day from your date of purchase or renewal. As an example, if you purchase on January 1, you must request your refund before midnight Pacific Time on February 1st. If you request a refund past the 30th day, it will not be granted. If you have any questions or problems, please let us know by contacting our support team directly.

Support

Social Rocket sells and distributes Social Rocket products “as is” and with no implied meaning that they will function exactly as you would like, or that they will be compatible with all third-party components and plugins.

Support for plugins sold and distributed by Social Rocket is only available for those who have an active, paid extension license.

Support and updates are granted for one year after the original purchase based on the license you have purchased. After one year is completed, the purchaser must renew their license in order to continue receiving support and updates for the items purchased. For purchases that include an automatically renewing subscription, support will be provided for as long as the subscription remains active.

Support and updates for Social Rocket products are provided as long as Social Rocket products are actively in development. Should any one of the following occur, Social Rocket will no longer be responsible for providing support for a product:

        – Social Rocket product is no longer actively developed.
        – Social Rocket or the parent company is purchased or bought out by another company.
        – WordPress is no longer actively developed.

While we attempt to provide the best support possible for our plugins, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.

Subscriptions & Automatic Renewal

Social Rocket products are sold as automatically recurring subscriptions that renew each year on the anniversary of the purchase date, unless otherwise noted. This applies to all paid-for licenses.

This subscription will automatically renew at the end of the annual license term unless the purchaser cancels their subscription prior to the automatic renewal date.

Please note the following details of Social Rocket license subscriptions:

        – Subscription renewals are automatically processed annually on the anniversary of your original purchase. The license renewal will continue and remain valid for each one (1) year unless the subscription is cancelled prior to the renewal date.
        – You may cancel your subscription at any time from your Account page on the Social Rocket website.
                – If you choose to cancel your subscription you will no longer receive updates and support for the product after your license expires.
        – The renewal price will be the full plugin price as published at the time of initial purchase, exclusive of any discounts.
                – Renewal Discounts: Notwithstanding the above, we may from time to time offer “renewal discounts”. If we are offering a renewal discount at the time of your purchase, then your renewal price will be the full plugin price minus the advertised renewal discount. We reserve the right to change or suspend renewal discounts at any time, with or without notice.
                – Grandfathered pricing: If you choose to cancel your subscription, and your renewal price is lower than the current listed price for the extension license (a “grandfathered” price), the lower renewal price will no longer be available to you.
                – If you choose to renew your subscription after it has been cancelled and your extension license has expired, you will be charged the current listed price for the extension license. We cannot apply older or grandfathered pricing to your new renewal purchase.
        – We will send you an email 30 days prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed.
                – If you choose to cancel your subscription your license will expire on the anniversary of the original purchase, and you will no longer receive updates and support for the Social Rocket products you have purchased.

Social Rocket reserves the right to modify, change, cancel or upgrade a plugin subscription and/or license key without prior notice or consent. Prices of all products are subject to change without prior notice or consent.

Disclaimer of Warranties & Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY THE APPLICABLE LAW, SOCIAL ROCKET OFFERS THE SITE, INFORMATION, CONTENT AND SERVICES “AS-IS” AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING THE SITE, INFORMATION, CONTENT AND SERVICES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. SOCIAL ROCKET DOES NOT WARRANT THAT THE SITE, INFORMATION, CONTENT, AND SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT SOCIAL ROCKET’S SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SOCIAL ROCKET DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING USE OR THE RESULT OF USE OF THE SITE, INFORMATION, CONTENT, AND SERVICES IN TERMS OF ACCURACY, RELIABILITY, OR OTHERWISE.

VII. LIMITATION OF LIABILITY.

A. EXCEPT TO THE EXTENT REQUIRED BY APPLICABLE LAW AND THEN ONLY TO THAT EXTENT, IN NO EVENT WILL SOCIAL ROCKET, ITS EMPLOYEES, ATTORNEYS, MANAGERS, OFFICERS, DIRECTORS, AFFILIATES OR AGENTS (“SOCIAL ROCKET PARTIES”) BE LIABLE TO YOU ON ANY LEGAL THEORY FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE OR INCOME, LOST PROFITS, PAIN AND SUFFERING, EMOTIONAL DISTRESS, COST OF SUBSTITUTE GOODS OR SERVICES, OR OTHER DAMAGES SUFFERED OR INCURRED BY YOU OR ANY THIRD PARTY THAT ARISE IN CONNECTION WITH THE SITE, INFORMATION, CONTENT, AND SERVICES (OR THE TERMINATION THEREOF FOR ANY REASON), EVEN IF THE SOCIAL ROCKET PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

B. THE SOCIAL ROCKET PARTIES SHALL NOT BE RESPONSIBLE OR LIABLE WHATSOEVER IN ANY MANNER FOR ANY INFORMATION OR CONTENT ON THE SITE OR WITH THE SERVICES OR POSTED ON THE SITE (INCLUDING CLAIMS OF COPYRIGHT, PATENT, TRADEMARK, TRADE SECRET INFRINGEMENT, OR THE INFRINGEMENT OF OTHER PROPERTY RIGHTS, RELATING TO CONTENT POSTED ON THE SITES OR PROVIDED WITH SERVICES, FOR YOUR USE OF THE SITE AND SERVICES, OR FOR THE CONDUCT OF THIRD PARTIES WHETHER ON THE SITE, IN CONNECTION WITH THE SITE OR SERVICES OR OTHERWISE RELATING TO THE SITE OR SERVICES.

C. Social Rocket is not a law firm and does not provide legal advice. Using the Site or Services, including sending us an email asking for legal services or otherwise, does not create an attorney-client relationship. In particular but without limitation, any use of any of Social Rocket’s Site, Services, Content, Information, including without limitation, any tools, summaries, or licenses and/or using any licenses, attribution generator results, license comparisons, or any other information or materials, does not constitute legal advice nor does it create an attorney-client relationship. You are advised to consult with your own legal counsel before using any of the above.

D. You agree that Social Rocket will have absolutely no liability in connection with the Site and Content including without limitation, any liability for damage to your computer hardware, data, information or business resulting from the Content available on the Site. Without limiting the generality of the foregoing, Social Rocket will have no liability for: 1. Any loss or injury caused, in whole or in part, by its actions, omissions or negligence, including but not limited to procuring, compiling or delivering the Site or Content; 2. Any errors, omissions or inaccuracies in the Content offered by the Site regardless of how caused or delays or interruptions in delivery of such Content; or 3. Any decision made or action taken or not taken in reliance upon the Content or other information or materials offered by the Sites.

E. Social Rocket makes no warranty, representation or guarantee as to the sequence, accuracy, timeliness or completeness of the Content or that the Content may be relied upon for any reason. Social Rocket makes no warranty, representation or guarantee that the Content will be uninterrupted or error free or that any defects can be corrected.

F. Social Rocket reserves the right to do any of the following, at any time, without notice: to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason.

VIII. Indemnity

You agree to defend, indemnify and hold harmless the Social Rocket Parties from and against any and all liabilities including, but not limited to losses, expenses, damages, costs, and reasonable attorneys’ fees, resulting from, or in connection with, whether directly or indirectly, your use of the Site, Services, Content, Information, or violation of these Terms. You also agree to defend, indemnify and hold harmless the Social Rocket Parties from and against any and all claims brought by third parties arising out of your use of any of the Site and any Contribution you make available via any of the Site by any means, including without limitation through a posting, a link, or otherwise. Social Rocket Parties may participate in the defense and settlement at its own expense with counsel of its own choosing. You shall not settle any claim or action without the Social Rocket Parties prior written consent.